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Privacy Policy

Your privacy matters. At Marvelbet Casino Bangladesh, we are committed to protecting your personal information, ensuring data confidentiality, and delivering a secure online casino experience. This Privacy Policy outlines how we collect, use, store, and safeguard your data while you enjoy our platform. By using Marvelbet, you agree to the practices described below.

Why We Have a Privacy Policy

Our Privacy Policy is designed to inform you—our valued player—about your rights and our responsibilities when it comes to personal information. Whether you’re registering an account, depositing funds, or claiming bonuses, we handle your data with full respect, transparency, and security in accordance with international standards such as GDPR (General Data Protection Regulation).

What Information We Collect

To offer a personalized and secure gaming experience, Marvelbet collects the following categories of information:

  • Account Information: Name, date of birth, email address, phone number, and location.
  • Financial Data: Payment method details like bKash, Nagad, credit/debit card, or bank transfer information.
  • Game Activity: Games played, time spent, wins/losses, bonus usage, and login frequency.
  • Device Data: IP address, device ID, browser type, operating system, and language settings.
  • Verification Documents: ID, utility bills, payment screenshots for KYC (Know Your Customer) procedures.

How We Use Your Data

Marvelbet uses your data only for the purposes listed below:

  1. To process your registration and verify your identity
  2. To facilitate secure deposits and withdrawals
  3. To detect and prevent fraudulent activities
  4. To personalize your gaming experience and promotions
  5. To send you important service-related updates
  6. To fulfill legal and regulatory obligations
  7. To analyze user behavior and improve site performance

How We Protect Your Information

Your safety is our priority. Marvelbet Casino Bangladesh uses the following data security technologies and protocols:

  • SSL Encryption: Secure Socket Layer technology ensures all transactions and form submissions are encrypted.
  • Firewall Protection: Multi-layered firewalls prevent unauthorized access to our server infrastructure.
  • Access Control: Only authorized personnel have access to sensitive customer data.
  • Two-Factor Authentication: Optional for added user account protection.
  • Regular Security Audits: Conducted to ensure compliance and spot vulnerabilities.

Third-Party Sharing Policy

Marvelbet does not sell or rent your personal data to advertisers or marketing agencies. We may share your information with third-party providers only in the following situations:

  • Payment processors to complete your transactions
  • Verification services for KYC and AML compliance
  • Game software developers to ensure fair gameplay and updates
  • Legal or regulatory authorities upon valid request

All partners are required to follow strict data confidentiality agreements and use your information solely for operational purposes.

Cookies and Tracking Technology

We use cookies and similar technologies to improve your experience on Marvelbet. These technologies help us:

  • Keep you logged in during sessions
  • Remember your language and preferences
  • Monitor performance and detect bugs
  • Deliver customized promotional offers

You can disable cookies in your browser settings, though this may affect site functionality.

Your Rights as a User

As a Marvelbet user, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of the information we hold about you
  • Right to Correction: Fix any errors in your personal data
  • Right to Erasure: Request deletion of your data, subject to legal obligations
  • Right to Restrict Processing: Limit how your data is used
  • Right to Data Portability: Receive your data in a machine-readable format
  • Right to Withdraw Consent: Opt-out of marketing communications or tracking

Data Retention Period

Marvelbet retains your data only for as long as it is necessary to fulfill the purposes outlined in this policy. For example:

  • Account data is retained as long as your account is active or legally required
  • Transaction history is stored for a minimum of 5 years for audit and tax reasons
  • Inactive accounts may be deleted after 24 months of no login activity

Policy for Minors

Marvelbet Casino strictly prohibits the use of its services by anyone under the age of 18. During registration and withdrawal, users must complete age verification. Any account found to belong to a minor will be immediately closed and reported.

Privacy Policy Updates

This Privacy Policy may be updated periodically to reflect legal, regulatory, or operational changes. You will be notified of any significant updates via email or account notification. Continued use of the platform after changes constitutes acceptance of the updated terms.

How to Contact Us

For questions about our privacy policy or to exercise your data rights, contact us: